In-House Warranty Guide: Understanding The Manufacturer's Warranty
Thank you for choosing throtl for your automotive needs! We understand the importance of quality and reliability in your vehicle's performance. As part of our commitment to excellence, we offer in-house product warranties to ensure your satisfaction and peace of mind. This guide aims to give you a comprehensive understanding of these warranty policies and procedures.
1. What is an In-House Warranty?
An in-house warranty, sometimes called a manufacturer's warranty, is a guarantee provided directly by the automotive parts manufacturer rather than the retailer, e.g., throtl. It covers defects in materials and workmanship and ensures that you receive a replacement or repair if your purchased product does not meet our quality standards. This process exists because certain manufacturers prefer to work with the end user directly, cutting us out of the process for a faster resolution.
2. Warranty Coverage
Our in-house warranty typically covers automotive parts against defects in materials and workmanship for a specified period from purchase. The duration of coverage may vary depending on the product type and is outlined in the warranty terms provided by each manufacturer. Depending on the product, standard coverage periods range from 1 year to a lifetime.
3. What's Covered?
This warranty covers defects that occur under regular use and maintenance. This includes issues such as:
- Manufacturing defects
- Premature wear or failure
- Non-performance according to product specifications
4. What's Not Covered?
While the warranty is comprehensive, it does not cover certain circumstances, including:
- Damage caused by accidents, misuse, or improper installation.
- Normal wear and tear.
- Modifications or alterations to the product.
- Damage resulting from lack of maintenance or neglect.
5. Making a Warranty Claim
If you believe your product is eligible for warranty service, please follow these steps:
- Contact the manufacturer of the purchased product.
- Provide proof of purchase and a detailed description of the issue you are experiencing.
- The manufacturer's customer service team will guide you through the warranty claim process, which may involve returning the product for inspection.
6. Resolution Process
Once the manufacturer receives your warranty claim, throtl will collaborate with their service team to assess the product to determine if the issue is covered under warranty. If eligible, we will repair or replace the defective part at the manufacturer's discretion. If the product is unavailable, we may offer a suitable alternative or refund according to the manufacturer's warranty terms.
7. Warranty Limitations
It's essential to understand that our warranty is limited to repairing or replacing the defective part as determined by the manufacturer's inspection. We are not liable for any incidental or consequential damages resulting from the use or inability to use our products.
8. Additional Information
For more details regarding our warranty policies and procedures, please look at the terms provided by the manufacturers below. If you have any questions or concerns about their warranty, please don't hesitate to contact their customer service team for help.
Thank you for choosing throtl for your automotive needs. We appreciate your trust in our products and are committed to ensuring your satisfaction through our comprehensive in-house warranty coverage.
Here is a list of all manufacturers offering in-house warranties. If you have an issue with a product and the manufacturer is not on this list, please get in touch with our customer service team immediately for assistance.
Advanced Clutch Technology (ACT)
https://www.advancedclutch.com/
Addictive Desert Designs (ADD)
https://www.addictivedesertdesigns.com/
AEM Electronics
https://www.aemelectronics.com/
Air Dog
https://pureflowairdog.com/
Air Lift Performance
https://www.airliftperformance.com/
Anti-Gravity Batteries
https://antigravitybatteries.com/
ARP Bolts
https://arp-bolts.com/
ATS Diesel
https://www.atsdiesel.com/
BBS Wheels
https://www.bbs-usa.com/
BD Diesel
https://us.bddiesel.com/
Borla Exhaust Systems
https://www.borla.com/
Brian Crower (BC)
https://www.briancrower.com/
Bully Dog
https://bullydog.com/
Clutch Masters
https://clutchmasters.com/
Corsa Performance
https://www.corsaperformance.com/
CTEK Battery Performance
https://www.ctek.com/uk
Curt MFG
https://www.curtmfg.com/
Cusco
https://cuscousainc.com/
Deatschwerks
https://deatschwerks.com/
Drive Shaft Shop (DSS)
https://driveshaftshop.com/
EBC Brakes
https://www.ebcbrakes.com/
FASS Fuel Systems
https://fassride.com/
Fleece Performance Engineering
https://www.fleeceperformance.com/
Fuel Lab
https://fuelab.com/
GReddy
https://shopgreddy-com.myshopify.com/
GrimmSpeed
https://www.grimmspeed.com/
Hotchkis Sport Suspension
https://www.hotchkis.net/
HP Tuners
https://www.hptuners.com/
Husky Liners
https://www.huskyliners.com/
Injector Dynamics
https://injectordynamics.com/
AutoMeter
https://www.autometer.com/
Innovate Motorsports
https://www.innovatemotorsports.com/
K&N
https://www.knfilters.com/
AEM Induction
https://www.aemintakes.com/
Kart Boy
https://www.kartboy.com/
Mishimoto
https://www.mishimoto.com/