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  2. Shipping

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  • When is my order shipping? / What is my order status? / What is my order ETA?
  • How do I get Free Ground Shipping?
  • I placed an order. When will my package arrive?
  • It says my item arrived, but I don't see it. Where is it?
  • Local Order Pickup
  • My package shows as delivered, but I never received it.
  • Shipping Policy
  • When do weekend orders get processed?

Shipping Policy

You will receive your order in the time allotted depending on your shipping choice, or sooner. Please note, the shipping time does not include processing time, which may take up to 3 business days.

After your payment is authorized and verified, it can still take up to 2 business days to process your order through our warehouses.

Business days do not include weekends or Holidays. Orders placed on Friday's after 12:00PM PST will begin processing the following Monday.

Shipping is calculated in the shopping cart and we can ship worldwide for most items. Worldwide shipping may be limited on large products, so please check in with our live support rep prior to ordering. Sometimes, our system cannot provide a shipping price. Please request assistance via our live chat for further explanation.

We reserve the right to ship with a different method than selected if it gets the item to you faster or the shipping service is unavailable for your item. We will contact you if any issues arise with the shipping method or time frame you selected.

Faster than standard shipping may not be available for your item. In these cases, a refund for the difference in standard and accelerated shipping will be issued back to your payment method and you will be notified. 

Shipping time is calculated in the shopping cart. Remember, this does not include processing time and may not be available for your item. If you have firm deadlines and require items urgently, please contact our live chat in the bottom right corner of the page.

We use all major Carriers, including UPS, USPS and FedEx.

ALL Branded Merchandise such as apparel and accessories ship via USPS for domestic orders (First class or Priority based on weight) and UPS for International
First Class is about 7-10 Days Transit
Priority is about 3-5 Days Transit
International can take up to 20 Days Transit

 
 
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Related articles

  • I placed an order. When will my package arrive?
  • When is my order shipping? / What is my order status? / What is my order ETA?
  • When do weekend orders get processed?
  • Can I change or cancel my order?
  • What does it mean when it says an item can be backordered / preordered?

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