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Where is my refund?

Great Question!

 

If you have received a refund confirmation email from us.  It is on the way! 

That email ensures that everything has been done on our side to send that payment back over to your account.  Payment providers do have a processing timeframe on these to get the payment moved back.

 

General processing times are around 3-7 business days on average.  If you do not see it back in your account in that timeframe, please contact your bank or payment provider for further information.

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Related articles

  • Can I change or cancel my order?
  • Why was I charged a cancellation fee?
  • What does it mean when it says an item can be backordered / preordered?
  • CARB Status Unknown for Orders Going to California
  • It says my item arrived, but I don't see it. Where is it?

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