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Articles in this section

  • What does it mean when it says an item can be backordered / preordered?
  • Extend Shipping Protection FAQ
  • Why is my gift card not working?
  • FAQ: Wheel & Tire Road Hazard Plan + Auto Part Warranty Plan by Extend
  • Where is my refund?
  • What does Ships Directly from Manufacturer mean?
  • CARB Status Unknown for Orders Going to California
  • What does it mean when it says an item is Special Order?
  • How has COVID-19 impacted the parts business?
  • Who won the sweepstakes?
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Why is my gift card not working?

Sometimes, depending on your screen resolution, the gift card numbers get cut off!  Turn your phone sideways into landscape mode, or zoom out and you should be able to see the rest of the digits!

 

Still have issues? Contact support!

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Related articles

  • When is my order shipping? / What is my order status? / What is my order ETA?
  • Where is my refund?
  • My package shows as delivered, but I never received it.
  • How do I get Free Ground Shipping?
  • Can I exchange my item?

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