Sign in
Home
SWEEPSTAKES
MERCH
CONTENT
VIP TOOLS
WISH LIST
CLASSIFIEDS
CART
CONTACT US
Submit a request
Knowledge base
Cancels / Order Changes
Why was I charged a cancellation fee?
Can I change or cancel my order?
Products
Is this item in stock?
Do you have any coilovers for my car?
Do you have any Intakes for my car?
Do you have an exhaust for my car?
Contact Us
What are your working hours?
How do I call you?
How can I get in touch with your customer service team?
I emailed your customer service team. When should I expect a response?
My Account
How do I use my VIP Membership?
How do I cancel a throtlVIP membership?
I've forgotten my password. What should I do?
Shipping
When is my order shipping? / What is my order status? / What is my order ETA?
How do I get Free Ground Shipping?
I placed an order. When will my package arrive?
It says my item arrived, but I don't see it. Where is it?
Local Order Pickup
My package shows as delivered, but I never received it.
Returns
Can I exchange my item?
How do I return something?
Return Policy
Payments/Taxes
How do I use a discount code?
Military Discounts
Accepted Forms of Payment
Financing
Sales Tax
I am an international customer (outside USA.) Do I have to pay customs and taxes?
FAQ
What does it mean when it says an item can be backordered / preordered?
Extend Shipping Protection FAQ
Why is my gift card not working?
FAQ: Wheel & Tire Road Hazard Plan + Auto Part Warranty Plan by Extend
Where is my refund?
What does Ships Directly from Manufacturer mean?